Terms and Conditions

This Agreement was last modified on 18 February 2016.

We believe all our customers are very valuable to us. In order to improve the grade of service, we are to maintain some rules and regulations. Our principal place of business is at Multiplan Centre, Shop Name: CHL, Shop # 1009, Level #10, 69-71, New Elephant Road, Dhaka-1205 Dhaka, Bangladesh.(আমরা বিশ্বাস করি আমাদের কাছে আমাদের সকল কাস্টমারই অত্যন্ত গুরুত্বপূর্ণ। গ্রাহক সেবার মান উন্নয়নের লক্ষ্যে আমাদের কিছু নিয়ম-নীতি বহাল রাখতে হয়। আমাদের প্রধান ব্যবসায়ীক ঠিকানা হলোঃ মাল্টিপ্লান সেন্টার, শপ নেমঃ CHL, শপ নং # 1009, লেভেল # 10, 69-71, নিউ এলিফেন্ট রোড, ঢাকা- ১২০৫, ঢাকা, বাংলাদেশ।)

  Unless otherwise agreed in writing with CHLGADGET.com, your agreement with CHLGADGET.com will always include, at a minimum, the terms and conditions set out in this document. These are referred to below as the general terms:

  1. Accepting the terms:

In order to use the services, you must first agree to the terms. You may not use the services if you do not accept the terms.

  1. Clicking to accept or agree to the term:

Where this option is made available to you by CHLGADGET.com in the user interface for any service; or by actually using the services. In this case, you understand and agree that CHLGADGET.com will treat your use of the services as acceptance of the terms from that point onwards.

You may not use the services and may not accept the terms if (a) you are not of legal age to form a binding contract with CHLGADGET.com, or (b) you are a person barred from receiving the services under the laws of Bangladesh.

  1. Your passwords and account security:

3.1 You agree and understand that you are responsible for maintaining the confidentiality of passwords associated with any account you use to access the services.

3.2 Accordingly, you agree that you will be solely responsible to CHLGADGET.com for all activities that occur under your account.

3.3 If you become aware of any unauthorized use of your password or of your account, you agree to notify CHLGADGET.com immediately.

  1. Site content:

4.1 You acknowledge that the site contains information, data, software, photographs, graphics, videos, text, images, typefaces, sounds, and other material (collectively “content”) that are protected by copyrights, trademarks, or other proprietary rights, and that these rights are valid and protected in all forms, media and technologies existing now or hereinafter developed.

4.2 All content is copyrighted as a collective work under the Bangladesh. Copyright laws and we own a copyright in the selection, coordination, arrangement, and enhancement of such content.

4.3 You may not modify, remove, delete, augment, add to, publish, transmit, participate in the transfer or sale of, create derivative works from, or in any way exploit any of the content, in whole or in part. If no specific restrictions are displayed, you may make copies of select portions of the content, provided that the copies are made only for your personal, information and non-commercial use and that you do not alter or modify the content in any way, and maintain any notices contained in the content, such as all copyright notices, trademark legends, or other proprietary rights notices.

4.4 In addition to the foregoing, use of any software content shall be governed by the software license agreement accompanying such software, if any.

4.5 Online pricing and offers valid for online customers only. (অনলাইনে প্রদর্শনকৃত অফার এবং মূল্যসমূহ শুধুমাত্র অনলাইন ক্রেতাগণের জন্য প্রযোজ্য।)

4.6 Please contact with us for the stock inquiry through our hotline or facebook page or live chat in our website before confirming the order from our website. (অর্ডার কনফার্মের পূর্বে দয়া করে আমাদের সাথে হটলাইন বা ফেসবুক পেইজ কিংবা আমাদের ওয়েবসাইটের লাইভ চ্যাটের মাধ্যমে প্রোডাক্টের স্টক সম্পর্কে জ্ঞাত হয়ে নিন।)

  1. Advertisements:

5.1 Some of the services are supported by advertisements and sales promotions. These advertisements may be targeted to the content of information stored on the services, new launching, and queries made through the services or other information.

5.2 The manner, mode and extent of advertising by CHLGADGET.com on the services are subject to change without specific notice to you.

5.3 In consideration CHLGADGET.com granting you access to and use of the services; you agree that CHLGADGET.com may place such advertising on the services

  1. Submissions:

If you submit, post or otherwise send us any information, content or materials including, without limitation, comments, reviews, data, text, messages, files, images, photographs, videos, audiovisual works, other persons’ names, likenesses, voices, usernames, profiles, actions, appearances, performances and/or other biographical information or material, and any other materials, as well as links to data, text, files, images, photographs, videos, audiovisual works, shall be entitled to unrestricted use of such submissions for any purpose at all, commercial or otherwise, without the requirement of any further permission from or payment to you or to any other person or entity, including without limitation for inclusion in any future gale publication or gale product, with no compensation to you.

No submission shall be subject to any obligation of confidentiality on our part and we shall not be liable for any use or disclosure of any submission. Without limiting the previous, you hereby grant us.

  1. 7. Payment and billing:

You must select a payment method to pay us for any purchases you make from us. Every time you use the service, you reaffirm that: (পণ্য ক্রয়ের জন্য আপনাকে অবশ্যই একটি পেমেন্ট মেথড নির্বাচন করতে হবে। যতবারই আপনি উক্ত সেবাটি ব্যবহার করবেন ততবারই আপনাকে তা পুনর্নিশ্চিত করতে হবে।)

  • We or our authorized billing agents are authorized to charge your designated payment method.
  • We may submit charges incurred under your account for payment; and you will be responsible for such charges, even if your membership is cancelled or terminated. You agree that we may charge your payment method for all amounts due to us without additional notice or consent unless required otherwise by law.
  • You are responsible for all charges incurred under your account made by you or anyone who uses your account (including your children, family or friends).(আপনার একাউন্টের অধিনে সকল চার্জ এর জন্য আপনি কিংবা আপনার একাউন্ট যিনি ব্যবহার করেন তিনি দায়ী থাকবেন (আপনার সন্তান, পরিবার অথবা বন্ধু এর অন্তর্ভূক্ত হতে পারে।))
  • We may, in our discretion, post charges to your payment method individually or may aggregate your charges with other purchases you make on the site and apply those charges to your next billing cycle. All purchases for gadgets, mobile, services, accessories, and all subscriptions are final and nonrefundable.
  • You must notify us about any billing problems or discrepancies within 3 days after they first appear on the statement you receive from your bank or Credit Card Company.If you do not bring such problems or discrepancies to our attention within 3 days, you agree that you waive the right to dispute such problems or discrepancies. (আপনার ব্যাংক অথবা ক্রেডিট কার্ড কোম্পানী হতে যখনই বিলিং সংক্রান্ত সমস্যা বা অসামঞ্জস্যতা সম্পর্কে অবহিত হবেন তার তিন কার্যদিবসের মধ্যেই তা আমাদেরকে অবহিত করতে হবে। যদি তিন কার্যদিবসের মধ্যে আমাদেরকে অবহিত না করেন তবে তা পরবর্তীতে আর গ্রহণযোগ্য হবে না।)
  • In case of Order cancellation, the mode of payment will be done by transferring through Port Wallet 14 working days. (i.e., we can’t offer your payment as cash).
  1. Proof of identification:

CHLGADGET.com, reserves the right to ask for defined proof of identification at the time of delivery. Failure to provide the same to either the CHLGADGET.com or any of its associates, can lead to cancellation of the order. In case of any gift items, a customer who has made the transaction online will have to provide his/her proof of identification.

  1. Limitation of liability:

You hereby agree to fully identify, defend and hold our company and its parent and affiliates and their respective officers, directors, employees and licensors harmless from and against any and all claims, liability, losses, costs and expenses (including attorneys’ fees) incurred by you in connection with:

(I) Any use or alleged use of CHLGADGET.com / services through your account by any person, whether or not authorized by you.

(II) The operation and content on your site or

(III) Any breach of your representations and warranties and other covenants under this agreement

CHLGADGET.com reserves the right, at its own expense, to assume the exclusive defense and control of any matter otherwise subject to indemnification by you, and in such case, and agree to cooperate with CHLGADGET.com defense of such claim.

Under no circumstances and under no legal theory, tort, contract, strict liability, or otherwise, shall the mobile store(s)/content producer or CHLGADGET.com be liable to you or any other person for any indirect, special, incidental, or consequential damages of any character including, without limitation, damages for lost profits, loss of goodwill, work stoppage, accuracy of services, content or results, computer failure or malfunction, damages resulting from disabling of the services provided as part of the mobile store(s).

  1. Shipping info:

Estimated time of delivery 1 to 5 days from the date of technically and commercially clear order and acceptance. (সাধারণত পণ্য অর্ডারের পরবর্তী ১ থেকে ৫ কার্যদিবসের মধ্যেই তা ডেলিভারী সম্পন্ন করা হয়।)

Shipping charges will be extra otherwise mentioned clearly. Dispatch of goods will be through reputed couriers. Most of the items are shipped within 24-48 working hours after the payment is cleared. Delivery of goods will be made only on weekdays and working days. No delivery during weekends, holidays and after office hours. (আলাদাভাবে শিপিং চার্জ নির্ধারণ করা হবে অথবা তা স্পষ্টভাবে উল্লেখ করা থাকবে। খ্যাতিসম্পন্ন কুরিয়ারের মাধ্যমে পণ্য দ্রুত প্রেরণ করা হবে। বেশিরভাগ পণ্য পেমেন্টের ২৪-৪৮ কার্যসময়ের মধ্যে প্রেরণ করা হয়। পণ্য ডেলিভারী শুধুমাত্র কার্যদিবসের মধ্যে সম্পন্ন করা হয়। ছুটির দিন বা অফিসকালীন সময়ের পরে ডেলিভারী সম্পন্ন করা হয় না।)

CHLGADGET.com has rights to cancel orders at any circumstance. Shipping fees are non-refundable. (CHLGADGET.com যেকোন অবস্থায় অর্ডার বাতিল করার অধিকার বহন করে। শিপিং ফি অফেরতযোগ্য।)

  1. Applicable taxes:

Unless otherwise stated, all prices exclude VAT / TAX as applicable in Bangladesh.

  1. Warranty:

All the products are warranted for a period defined by the respective manufacturer’s agents defect in material & workmanship. CHLGADGET.com is not giving the warranty and does not hold out any warranty of products sold. (পণ্যসমূহের ওয়ারেন্টি দেওয়ার ক্ষমতা শুধুমাত্র উৎপাদনকারী প্রতিষ্ঠান বা এজেন্ট বহন করে। CHLGADGET.com ওয়ারেন্টি দেওয়ার ক্ষমতা বহন করে না।)

CHLGADGET.com will not be responsible for any defective / deficient or otherwise unsatisfactory products any such defective or deficient goods has to be repaired only by authorized service centers of the equipment manufacturer.

All the terms and conditions of CHLGADGET.com apply. Goods once sold cannot be returned or exchanged.

  1. Governing law and jurisdiction:

These terms and conditions shall be governed by and construed in accordance with the law of Bangladesh and any legal discrepancy or disputes will be heard or proceed in the exclusive jurisdiction of the Bangladesh courts.